March/April Newsletter (2024)

March/April Newsletter (1)

Welcome to the Horizon Goodwill Industries company newsletter.

Our Mission is: Removing Barriers to Social Mobility

March/April 2024 Vol. 1, Edition 2

Spring Cleaning for a Purpose

March/April Newsletter (2)As the frost thaws and flowers begin to bloom, it’s not just nature that’s experiencing renewal – it’s also the perfect time for us to refresh our homes and support our community in the process. Spring cleaning isn’t just about decluttering; it’s an opportunity to make a meaningful impact on the lives of others, particularly those facing challenges in the job market.

In our community, many individuals still struggle to secure employment and provide for their families. However, the simple act of cleaning out your closets and donating to Goodwill this spring can make a world of difference. Your donations provide critical career services and programs that help unemployed individuals nationwide find meaningful work again.

As we bid farewell to winter, we often find ourselves eager to declutter our closets, attics, and other storage spaces. Yet, the benefits of spring cleaning extend far beyond tidier households. By donating gently used clothing and household goods to Goodwill, you’re not just clearing space – you’re providing opportunities for others.

The items you donate are sold in Goodwill stores, and the revenues generated fund essential job training programs and community-based services. These programs empower individuals to build the skills and confidence needed to re-enter the workforce, ultimately leading to employment and fresh starts for those without jobs.

Goodwill offers a range of career services that anyone can access to boost their chances of getting hired. From assistance with resume writing to job interview practice and access to job leads, Goodwill provides invaluable support to individuals seeking employment.

As you embark on your spring cleaning journey, consider the impact of your donations. By keeping your belongings organized and donating to Goodwill, you’re not just creating space in your home – you’re creating opportunities for others in your community. Your generosity directly supports Goodwill’s employment programs, which not only create jobs but also strengthen families and contribute to the economic health of our community.

This spring, let’s clean with purpose. Let’s turn our clutter into opportunities and make a difference in the lives of those who need it most. Together, we can create brighter futures for individuals and families in our community.

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Empowering Lives: A Year of Impact with Horizon Goodwill’s Mission Services

As we reflecMarch/April Newsletter (4)t on the accomplishments of 2023, Horizon Goodwill’s Mission Services department is proud to share the significant impact we’ve made in the lives of individuals and families throughout our community. Through our various programs and initiatives, we’ve worked tirelessly to provide shelter, support, and pathways to empowerment for those in need.

Youth Empowerment:

In 2023, we sheltered 57 young adults, provided permanent housing for 50 individuals, and welcomed 150 visitors to our Young Adult Solution Center. By offering a safe haven and vital resources, we’ve empowered young adults to build brighter futures for themselves.

Adult Outreach and Housing Navigation:

Our outreach efforts reached 360 individuals, leading to the permanent housing of 67 adults. Additionally, we assisted 205 individuals in navigating the complex process of securing stable housing, ensuring more individuals have a place to call home.

Empowering Employment Opportunities:

At Horizon Goodwill, we believe in the transformative power of employment. Through our Cut|Cloth|Work! events and vocational training programs, we’ve facilitated pathways to employment for countless individuals. In 2023, our vocational case managers placed 140 individuals into paid work training programs, with 52 transitioning to employment within Horizon Goodwill or other departments. Furthermore, through collaborative efforts with partner organizations, we successfully placed 171 individuals in competitive employment, with an average wage of $15.89 per hour for 33 hours per week.

Job Search Support and Adolescent Empowerment:

We’ve provided invaluable support to 395 individuals in their job search efforts, equipping them with the tools and resources needed to succeed in today’s competitive job market. Additionally, our Adolescent Clubhouse has become a beacon of hope for 78 adolescents aged 11-16, offering a safe and engaging environment after school hours.

Community Nourishment:

Our commitment to the community extends beyond housing and employment initiatives. Through our Free Breakfast campaign, generously provided by Comcast, we’ve served a staggering 7,100 meals over the past year, ensuring that individuals and families have access to nutritious food and support.

A Year of Success, Made Possible by You:

The remarkable achievements of 2023 are a testament to the unwavering support of our community. It is through your generous donations and patronage that we can make a difference in the lives of those we serve. Every item purchased and every contribution made directly impacts the individuals and families who rely on our services.

As we look ahead, we remain committed to our mission of empowering lives and strengthening communities. Together, we can continue to create positive change and build a brighter future for all.

Thank you for your ongoing support of Horizon Goodwill’s Mission Services. Your generosity and compassion are truly changing lives.

March/April Newsletter (5)

Business Services, the Little-Known Department

March/April Newsletter (6)Horizon Goodwill Industries (HGI) has been the cornerstone of excellence in providing top-tier cleaning solutions through our Custodial Services Division for over six decades. With a workforce exceeding 120 individuals, we proudly manage the cleaning operations of over 1.9 million square feet of contracted building space daily. Our clientele spans Federal, State, and private sector establishments, some of which mandate stringent security clearances.

At HGI, we prioritize responsiveness, efficiency, and customer-centricity, ensuring our clients receive unparalleled service. Our commitment to quality control and high-performance outcomes forms the bedrock of our service delivery model.

Our Custodial Division offers various general cleaning services, including dusting, vacuuming, trash removal, restroom sanitation, daily floor maintenance, and post-construction clean-up. Embracing sustainability, we utilize eco-friendly cleaning products and prioritize the well-being of both our clients and the environment.

At HGI, we boast a roster of on-site supervisors and project managers who oversee operations with meticulous attention to detail. With a management team boasting over 40 years of collective experience in custodial operations, we continually strive for process improvement and excellence. Equipped with government security clearances and expertise in floor care, our staff are fully prepared to deliver superior service without relying on subcontracted personnel.

Our commitment to excellence is reflected in our performance metrics. With over 1.9 million square feet cleaned daily and quality inspections conducted regularly, we maintain an average service contract length of 9.25 years. Our longest-standing contract spans an impressive 26 years, a testament to our client’s trust and satisfaction in our services.

At HGI, community engagement is at the heart of what we do. One of our noteworthy contracts is with the Sideling Hill Welcome Center. Not only does our team manage the cleaning operations of the visitors center, but they also take pride in maintaining the surrounding grounds. The vibrant flowers adorning the rest stop are often generously donated by members of our cleaning staff, embodying our dedication to enhancing the communities we serve.

In conclusion, Horizon Goodwill Industries continues to set the standard in custodial services, leveraging decades of experience, a commitment to excellence, and a dedication to community stewardship. As we look toward the future, we remain steadfast in our mission to exceed expectations and uphold the highest standards of cleanliness and professionalism for our valued clients.

March/April Newsletter (7)

Celebrating One Year of Success

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Since its grand opening on April 14th, 2023, the /re•find/ By Goodwill store has become a beloved fixture in Smithsburg, MD, and beyond. As we mark our first anniversary, we’re thrilled to invite you to a special celebration!

Located at 22407 Jefferson Blvd in the Martins Shopping Center, our store has quickly become a destination for those seeking unique finds and sustainable shopping options. To show our gratitude for the incredible support and enthusiasm shown by Smithsburg and the surrounding communities, we’re hosting a 1st Anniversary Celebration Sale.

But our Anniversary Sale isn’t just about great deals – it’s also an opportunity to reflect on the incredible journey we’ve had over the past year. The response from the community has far exceeded our expectations, with customers traveling from near and far to experience our store’s unique offerings. From Ontario to Germany to Australia, visitors from around the globe have discovered the magic of /re•find/ By Goodwill.

As we celebrate this milestone, we’re filled with gratitude for the support and enthusiasm shown by Smithsburg and beyond. Your patronage has not only helped us thrive but has also allowed us to give back to the community through Goodwill’s mission of transforming lives through the power of work.

Looking ahead, we’re excited for the future of /re•find/ By Goodwill in Smithsburg and beyond. With your continued support, we hope to expand this unique store model to other areas of our territory, bringing the joy of sustainable shopping to even more communities.

March/April Newsletter (9)

Spring into Education: Horizon Goodwill’s Annual Donation Drive

March/April Newsletter (10)As the warmth of spring graces our days, it’s not just the blossoming flowers that mark the season’s arrival – it’s also the spirit of giving back to our community. Each year, Horizon Goodwill Industries joins forces with the Education Foundation of Washington County Public Schools (EF/WCPS) and Washington County Public Schools (WCPS) to engage our community in a donation drive with a noble cause: to support education.

This year, we are thrilled to announce that Middletown Valley Bank, United Bank, and AmeriServ Bank stepped up as sponsors for the Goodwill Cup prize money, adding even more excitement to our annual event. The “Spring into Education Clothing Drive” saw an incredible turnout, with pounds of donations pouring in from all corners of Washington County.

Participation was widespread, with all 50 schools throughout the county, including the Center for Education Services (CES), enthusiastically participating in the drive. Horizon Goodwill provided donation bins to each school, setting the stage for a friendly yet competitive challenge. Students, parents, teachers, and administrators embraced the opportunity to make a difference and filled these bins with their generous contributions.

Such was the intensity of the donation competition that many schools found themselves in need of additional bins to accommodate the overwhelming volume of participation. It was truly heartening to witness the community coming together in support of education, demonstrating the power of collective action and generosity.

The success of this year’s “Spring into Education Clothing Drive” is a testament to the unwavering commitment of our community to support our schools and invest in the future of our children. Thanks to the collaborative efforts of Horizon Goodwill, EF/WCPS, WCPS, and our generous sponsors, every donation collected will enrich educational opportunities for students across Washington County.

As we reflect on the impact of our collective contributions, let us take pride in knowing that each item donated represents a step towards a brighter future for our students. Together, we are making a difference, one donation at a time.

Thank you to everyone who participated in this year’s drive. Your generosity and dedication to education are truly commendable. Here’s to another successful year of springing into education and building a stronger, more vibrant community for all.

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Empowering Futures: Join Horizon Goodwill Industries in Building Stronger Communities

March/April Newsletter (12)Horizon Goodwill Industries (HGI) isn’t just about jobs; it’s about creating pathways to a brighter future. As a forward-thinking nonprofit workforce development organization headquartered in Hagerstown, MD, HGI serves communities across 17 counties in MD, PA, WV, and VA. Our mission is to remove barriers to social mobility and help individuals achieve meaningful and sustainable employment.

Making a Difference Through Social Enterprises and Human Services

At HGI, we’re not just about providing jobs; we’re about creating opportunities for economic mobility. Through our social enterprises and human services programs, we assist thousands of individuals each year in pursuing their career goals. Whether through vocational training, case management, or retail operations, we’re committed to advancing equitable employment opportunities and fostering environmental, social, and economic sustainability.

Diverse Career Tracks, Endless Opportunities

With operating divisions spanning Business Solutions, Mission Services, Donated Goods-Retail Operations, and Administration Services, HGI offers a diverse array of career tracks. From human services and retail operations to custodial services and administration, everyone has a role in making a difference in their community.

Benefits That Matter

We understand the importance of taking care of our employees. We offer a competitive benefits package, including employer-paid health insurance, a 401(k) retirement plan with company match, and ample training and professional development opportunities. At HGI, we’re committed to fostering a supportive and inclusive work environment where every team member can thrive.

Join Our Team

Are you or someone you know looking for work? Look no further – HGI is continually hiring throughout our territory! We’re always on the lookout for dedicated individuals who are passionate about making a difference in their community. As an equal opportunity and E-Verify employer, we operate a drug-free workplace, with all job offers contingent upon completing a criminal background check and drug test.

Take the Next Step

Ready to join us in building stronger communities and empowering futures? Visit our website to explore current job opportunities and learn more about how you can make a difference with Horizon Goodwill Industries. Together, let’s create positive change and build a brighter future for all. Click here to search our current opportunities!

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Shop for a Cause: Spring into Education Clothing Drive Sale

March/April Newsletter (14)Get ready to shop for a cause! The generous donations from our recent “Spring into Education Clothing Drive” are soon to be available for purchase. Our dedicated e-commerce team has been hard at work processing these donations and preparing them for sale on the website.

If you’re eager to find unique treasures while supporting a noble cause, look no further. Items from the donation drive can easily be found by searching on the site and using the phrase “WCPS” on the website. From stylish clothing to household goods, you will discover something special while browsing our collection.

Mark your calendars, as the sale of these donated items will continue through May 30, 2024. Every purchase you make will directly contribute to the Education Foundation of Washington County Public Schools, allowing them to continue their essential work supporting education initiatives throughout our community.

By shopping with us, you’re not just adding to your wardrobe or home decor – you’re investing in the future of our students. Your support helps provide valuable resources and opportunities that enrich the learning experience for countless children in Washington County.

So, whether you’re looking for a new outfit, home decor, or unique finds, join us in shopping with purpose. Together, we can make a meaningful difference in the lives of students and educators in our community.

Don’t miss out on this opportunity to shop for a cause and support education. Visit today and start browsing our selection of donated items. Thank you for your support, and happy shopping!

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Introducing Nicole Poling, Our New Frostburg, MD Store Manager

March/April Newsletter (16)We’re excited to announce a fresh face at our Frostburg, MD store! Nicole Poling has taken on the role of Store Manager, bringing her wealth of experience and enthusiasm to lead our team. Nicole joined us in mid-February and has already made a remarkable impact on our store.

Before stepping into her current position, Nicole underwent two weeks of comprehensive training at North Pointe. This rigorous preparation ensured she was well-equipped to lead our team effectively when she arrived at our store in early March. Before joining our team, Nicole honed her skills at Sheetz, where she was on the flex team. Her role involved traveling to 13 separate stores, filling in for various positions ranging from salespeople to store managers. This diverse experience has undoubtedly shaped her into the capable leader she is today.

Nicole is thrilled to be a part of our Frostburg team and has been warmly welcomed by our 16 amazing employees. Despite only being with us for three weeks, she already feels like an integral part of the family. She particularly enjoys the dynamic nature of her role, where every day presents new learning opportunities. Whether navigating challenging situations or delving into the history of different objects, Nicole embraces each experience enthusiastically.

Furthermore, Nicole is passionate about our store’s mission to serve our community. She takes pride in knowing that through our sales, we can assist those in need, aligning with the Goodwill mission. Frostburg is an exciting location with the recent opening of Dunkin’ Donuts just across the parking lot and Dollar Tree next door. Nicole is eager to see how our store will continue to thrive and grow in the future.

If you’re in the area, be sure to stop by and say hi to Nicole and the rest of our team. We’re excited to have her on board and can’t wait to see the positive impact she’ll make in our store. Here’s to a bright future ahead!

Upcoming Events

  • March 27: Cut|Cloth|Work! Event – Berkeley County Public Library. 101 King Street, Martinsburg, WV, 11 AM – 2 PM
  • April 9: Business Services Job Fair – 12000 Upper Potomac Industrial Park, 10 AM – 12 PM
  • April 12: The /re•find/ by Goodwill 1st Anniversary Celebration – 22407 Jefferson Blvd, Smithsburg, MD, 1 PM – 3 PM
  • April 22: Horizon Corner Store Grand Opening – 8 South Walnut Street, Hagerstown, MD, 10 AM – 11 AM
  • April 24: Cut|Cloth|Work! Event – Allegany County Department of Social Services, 1 Frederick Street, Cumberland, MD, 11 AM – 2 PM
  • May 9: Cut|Cloth|Work! Event – Warren County Community Center, Front Royal, VA, 12 PM – 3 PM
  • May 9: Cut|Cloth|Work! Event – 200 N. Prospect Street, Hagerstown, MD, 11 AM – 1 PM

Thank you for reading the Horizon Goodwill Industries newsletter. If you have any exciting news or story suggestions, please contact us at

March/April Newsletter (2024)
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